Customer Service Hours : Monday - Friday (10:00am to 5:00pm EST)
*If you are having problems placing an order or have an issue with an order you've already received, please contact our Customer Service Department at: info@merchalot.com
*Please allow up to 2 Business Days for a response from one of our Customer Service Representatives.
*Please note that only emails concerning purchases made directly through the ChillaJones.com online shop will be answered.